Privacy Policy

Your Privacy Matters

SYNARA Technologies Ltd is committed to protecting your privacy. This policy explains how we handle your information when you use our health guidance service.

What We Collect

When you use Synara, we collect:

• Health Questions: The questions you ask about health topics
• Family Profiles: Names and ages of family members you add (optional)
• Conversation History: Your chat history to provide better personalized guidance
• Device Information: Basic technical data to ensure the service works properly

How We Use Your Information

Your information helps us:

• Provide personalized health guidance for you and your family
• Remember your conversation history for continuity
• Improve our service to better serve communities across Africa
• Detect emergencies and connect you with appropriate care

Your Information is Protected

• We use secure, encrypted connections to protect your data
• We do not sell your personal information to third parties
• We do not share identifiable health information with advertisers
• Your conversations are kept confidential

Data Storage

Your data is stored securely on protected servers. We retain your information to provide continuous service and improve health guidance for our community.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

To exercise these rights, contact us at [email protected]

Children's Privacy

Parents or guardians may use Synara on behalf of their children. We encourage adult supervision when children interact with health services.

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes through the app or by other appropriate means.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]